Shipping & Delivery Policy – MR Auto Group

At MR Auto Group, we are committed to delivering your engines and power equipment safely, efficiently, and affordably. Whether you’re ordering a car engine, marine generator, pump, or welding machine, we prioritize fast order processing, secure packaging, and transparent tracking every step of the way.

Free Shipping Within the United States

We proudly offer free standard shipping on all orders delivered within the 48 contiguous U.S. states.

Please Note:

• Free shipping applies only to standard ground deliveries.
• Orders shipped to Alaska, Hawaii, U.S. territories, APO/FPO addresses are not eligible for free shipping.
• Discounted orders may not qualify for free shipping.

International Shipping

We ship globally to support commercial and industrial clients worldwide.

• A flat international shipping fee of $199 will be applied at checkout.
• Delivery time typically ranges between 14 to 21 business days, depending on your location and local customs procedures.
• Customers are responsible for any customs duties, import taxes, or clearance fees imposed by local authorities.
• Tracking details will be provided by email once your order is dispatched.

If you have questions about delivery to your country, don’t hesitate to get in touch with us before placing your order.

Order Processing Times

We aim to process and ship all orders as quickly as possible.

In-Stock Items:

• Orders placed before 2:00 PM CST (Monday–Friday) ship the same business day.
• Orders placed after 2:00 PM or on weekends/holidays will ship the next business day.

Out-of-Stock or Special-Order Items:

• These items will ship promptly once restocked from the manufacturer.
• If a delay is expected, we will notify you by email.

Estimated Delivery Time (U.S. Orders)

Standard delivery within the contiguous U.S. typically takes 3–7 business days. Delivery times may vary depending on location, carrier, and weather conditions.

Tracking Your Order

Once your order ships, you will receive an email containing a tracking number and a link to track your shipment in real-time. Need help tracking your shipment? Contact our support team anytime.

Order Cancellations

We understand that situations change. If you need to cancel an order:

• Contact us as soon as possible before your order ships.
• No cancellation fees are charged for unshipped orders.
• Orders that have already been processed or shipped cannot be canceled.

Our Shipping Commitment

We partner with trusted shipping carriers and freight providers to ensure your order arrives on time and in excellent condition. Whether you’re powering a workshop, outfitting a commercial fleet, or replacing industrial equipment, MR Auto Group is dedicated to delivering top-tier products reliably, every time.

Contact Us for Shipping Support

We’re here to assist with any shipping-related questions or freight quotes.

MR Auto Group
📧 Email: info@mr-autogroup.com
📞 Phone: +1 423 766 9105